Privacy Policy - Irving Appliance Fix. Straightforward, honest, and built to protect the people we serve across Irving and the DFW Metroplex.
Last Updated: 2025
Your trust matters as much as the quality of our repairs. This page lays out exactly how we handle the information you share with us, in plain language and no legal maze.
Irving Appliance Fix operates irvingappliancefix.com and serves appliance repair customers across Irving, TX and the greater DFW Metroplex.
This privacy policy explains how we collect, use, and protect the personal data - information submitted by a website visitor or customer that identifies them individually, including name, phone number, email address, and home address - gathered through our website and service interactions. It applies to anyone who visits irvingappliancefix.com, submits a contact form, or reaches us by phone or email. Feel free to contact us to schedule repair service at any time. We wrote this in plain sentences so you can read it in under three minutes and know exactly where you stand. We also align our practices with FTC consumer privacy guidelines to ensure we're handling your data responsibly and transparently.
We collect only the information you give us directly or that your browser shares automatically when you visit our site.
When you fill out a contact form or call us, we collect your name, phone number, email address, and service address. We also collect a brief description of your appliance problem when you provide one.
Our website collects standard browser data automatically - including the pages you visit, how long you stay, and the general geographic area you're browsing from. This is analytics data, not personal contact information.
We do not collect payment card numbers directly through our website. Your financial details stay out of our web forms entirely.
data broker sales. Ever.
purpose: to serve you
We use your contact information for one purpose: to schedule, complete, and follow up on your appliance repair service.
Your name, phone number, and address are used to confirm appointments, dispatch a technician to the correct location in Irving or the surrounding DFW area, and follow up after your service is complete. We may send a brief follow-up message asking about your experience. We do not use your contact information for unrelated marketing campaigns. We do not sell your information to third-party marketing networks, data brokers, or any external organization. Full stop.
Your information stays inside our service records. It is used to serve you - nothing else. You can learn more about our Irving-based team and how we operate to better understand who has access to your information.